The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Oasis!
“The spa facilities were a true retreat, featuring soothing treatments that left me feeling rejuvenated.” view full review
Comfortable Beds!
“The bed was remarkably comfortable with plush pillows, ensuring a restful night's sleep.” view full review
Luxurious Shower!
“The rain shower had excellent pressure and pristine water temperature, making for a refreshing experience.” view full review
Well-Equipped Kitchen!
“The kitchen was fully equipped with modern appliances, perfect for preparing meals during our stay.” view full review
General
Free Wi-Fi
24-hour reception
Dining
Restaurant
Bar/ Lounge area
Children
Game room
Media
Television
Show more
Location
East St,
Newquay (Cornwall),
United Kingdom,
TR7 1DB,
Cornwall
Map view
East St,
Newquay (Cornwall),
United Kingdom,
TR7 1DB,
Cornwall
City landmarks
Zoo
Newquay Zoo
1.1
km
Aquarium
Blue Reef Aquarium
740 m
Narrowcliff
Tolcarne Beach
1.1
km
Museum
Newquay Heritage Archive & Museum
610 m
83A N Quay Hill
Newquay Harbour
1.2
km
Beach
Towan Beach
870 m
Trenance Park
Waterworld Leisure Centre
1.1
km
Beach
Lusty Glaze Beach
1.9
km
Store
Sainsbury's
670 m
Beach
Fistral Beach
2.0
km
River Gannel
Boating Lake
760 m
King Edward Cres
Huer's Hut
980 m
Andrew Henwood Funeral Director
Little Western Railway
640 m
Golf Course
Newquay Golf Club
1.3
km
Hendra Holiday Park
Oasis Fun Pools
2.5
km
Surf shops
810 m
Newquay TR7 2LZ
Newquay Skatepark
930 m
Newquay TR7 2LZ
Concrete Waves
920 m
Unit 1
Newquay Activity Centre
1.6
km
Newquay
Newquay Beach
1.0
km
Dane Rd
The War Memorial
1.1
km
Spa Centre
Fistral Spa
2.0
km
Yeoman Way
Newquay Community Orchard
1.2
km
Nearby
22 St Michael's Rd
Pirate's Quest
550 m
Saint Michael's Road
The Parish Church of Saint Michael the Archangel
310 m
Newquay TR7 2NE
Great Western Beach
210 m
Park
Trenance Gardens and Cottages
590 m
2 The Crescent
Killacourt
350 m
5 Marcus Hill
Newquay Parish Church
320 m
82 Edgcumbe Ave
TrenanceGardens
570 m
Restaurants
Bertie o'Flannigans Food
50 m
East road
Lost Brewing Co
560 m
58 East Street
Istanbul Grill Kebab
530 m
2 Cliff Road
Oceans Cafe
600 m
34 East Street 1BH
The Cod End Fish & Chip Shop
210 m
9 Cliff Road
Flounders
580 m
15 East Street
Andy's Cafe
550 m
15 East Street
Burger King
200 m
Cliff Road 4-5 Station Approach
Fusion Kitchen
270 m
21 Cliff Road
Tai-Sing Takeaway
370 m
5 Station Parade
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Friendly staff
Great location
Room temperature
Maintenance lacking
8.6/10
Great
Rooms
5.0
Location
7.2
Service
6.0
Dining
5.0
Guest reviews
8.6/10
based on 6 reviews
2.5/5
based on 108 reviews
5.7
5.7/10 based on 62 reviews
#37 of 37 hotels in Newquay based on Tripadvisor
Richard
United Kingdom,
April
2024
5.0/10
My stay at the hotel had its ups and downs. The rooms were below standard, not matching the advertised pictures and not very clean. The noisy nightclub nearby could be disturbing during busy times. On the bright side, the service was a mix of unpleasant and helpful staff. The location was convenient for the beach and city center, but the atmosphere made me feel like a second-class citizen at times. The dining experience was average, and the facilities were basic.
Rooms
5.0
The rooms weren't up to par, not clean and not as advertised.
Service
5.0
Service varied from unpleasant to somewhat helpful.
Location
6.0
The location was convenient for the beach and city center, but with a sense of being treated poorly.
Dining
5.0
The dining experience was average.
Facilities
6.0
Basic facilities were provided.
Ian
United Kingdom,
February
2024
7.2/10
The hotel has a mix of pros and cons. The rooms are spacious enough for backpackers, but there is no storage for bags in the room. The outside window made the room really hot, forcing me to adjust the radiator and keep the window open all night. The decor seems to be a mix of different styles used in the hotel.
Rooms
7.0
The rooms are spacious enough for backpackers but lack storage for bags. The temperature by the window was uncomfortably hot, needing adjustment of the radiator and keeping the window open all night. The decor is a blend of various styles.
Service
8.0
The staff, despite referring to us as 'making the place look untidy' while just chatting, were friendly and cheerful overall. They were helpful when requested an extra blanket.
Location
8.0
The location is very good, especially for our needs. It's situated between Plymouth and Newquay, though some staff could improve in their treatment towards guests. The entrance shared with Victoria Hotel could be a bit confusing.
Dining
7.0
The dining area, despite the initial 'making the place look untidy' remark, offered fresh Mediterranean dishes. The service during breakfast could use some improvement as we were kept waiting in the lobby.
Facilities
6.0
The facilities were sufficient but could be more organized, especially for room check-ins and cleanliness. Some areas need better maintenance for an enhanced experience.
Friendly staff
Room temperature
Daniel
United Kingdom,
January
2024
5.8/10
My stay at the hotel was a mix of highs and lows. The location was fantastic, right in the heart of Newquay with easy access to various food and drink options. The rooms, while spacious and with ensuite facilities, needed some cleaning attention, as the walls were stained, and the carpets made us keep our shoes on. The service was a bit hit or miss, with some staff being incredibly friendly while others lacked professionalism and were rude. Nonetheless, the price for the stay was reasonable given the central location.
Rooms
6.0
The rooms were spacious with ensuite facilities but needed some cleaning attention with stained walls and dirty carpets.
Service
5.0
The service was a mix of friendly and unprofessional interactions, with some staff being kind and others showing rudeness.
Location
7.0
The location in the center of Newquay was convenient, although access to certain hotel areas was restricted and cleanliness was a concern during my stay.
Dining
5.0
The dining experience was subpar, with restrictions on where guests could sit and wait, impacting the overall enjoyment.
Facilities
7.0
The hotel lacked specific details on available facilities, but the central location compensated for this limitation.
Walter
United Kingdom,
October
2023
5.0/10
Upon arrival, the room was unclean, and it deteriorated further during our stay, yet we still received our deposit back. The lighting in the corridors leading to the rooms needs improvement, and a bit of a refresh wouldn't hurt. The staff had mixed behaviors, ranging from being very nice to extremely rude and unhelpful.
Rooms
5.0
The room was in an unsatisfactory state upon arrival and deteriorated further during our stay.
Service
5.0
The staff displayed a mix of behaviors, from very nice to extremely rude and unhelpful.
Location
7.0
The hotel's location is convenient, situated in the center of Newquay with access to various food and drink options.
Dining
5.0
The dining experience was subpar, with issues despite being seated and chatting before heading out for breakfast.
Facilities
6.0
The facilities had some issues that need attention.
David
United Kingdom,
July
2023
5.8/10
The hotel's location was perfect for what we wanted, central to Newquay, but the entrance was locked on Sunday due to lack of staff. The rooms looked neglected compared to the connected Queen Victoria hotel, with no heating and a leaky radiator, making them freezing cold and dark. The service was helpful but marred by a rude staff member. Despite being untidy, the staff quickly provided an extra blanket upon request. The dining experience was mixed with seating issues. In the city center near Berties Lodge.
Rooms
5.0
The rooms were small, cold, and neglected, with no heating and leaky radiator.
Service
7.0
The staff were helpful in resolving issues, but one staff member was rude.
Location
8.0
The location was central to Newquay, perfect for our needs, but the entrance was locked on Sunday.
Dining
5.0
The dining experience had some seating issues and at times was untidy.
Facilities
Richard
United Kingdom,
June
2023
5.6/10
The hotel is in a great location in the middle of everything, making it convenient with various food and drink options accessible. The rooms were spacious and reasonably clean, although it got freezing at night, prompting us to leave. The service was a mix of lovely and unprofessional encounters. The hotel needs better organization for check-ins and cleanliness. The dining experience was subpar, with delays and restrictions. Overall, it's a hit or miss depending on your needs and expectations.
Rooms
5.0
The rooms were spacious and reasonably clean, but it got freezing at night prompting us to leave and get our money back.
Service
6.0
The service was a mix of lovely interactions and unprofessional, unfriendly behavior.
Location
7.0
The location is actually pretty good, right in the middle with access to all sorts of food and drink options, but the organization for room check-ins and cleanliness needs improvement.
Dining
5.0
The dining experience was frustrating, with delays and restrictions despite being seated and waiting.
Facilities
6.0
Facilities need improvement in overall organization and service quality.
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